Privacy Policy

Information We Collect

Account Information

When you create an account, we collect:

• Email address and name
• Authentication credentials
• Account preferences and settings

Usage Data

We automatically collect certain technical information when you use our service:

• Redirect creation and management actions
• Analytics data for redirect performance
• Geographic distribution and referrer sources
• IP addresses and browser information

Redirect Configuration Data

We store the redirect configurations you create:

• Source paths and destination URLs
• Redirect types (301, 302, etc.)
• Domain information and SSL certificates
• Redirect descriptions and metadata

How We Use Your Information

Service Provision

We use your information to:

• Provide and maintain the redirect management service
• Process redirects and deliver them to users
• Maintain domain configurations and certificates
• Provide analytics and reporting features

Analytics and Improvement

We use anonymized and aggregated data to:

• Analyze service performance and identify issues
• Understand usage patterns to improve features
• Monitor system health and capacity
• Detect and prevent abuse of the service

Communications

We contact you for:

• Service notifications and updates
• Support communications
• Marketing emails (you can unsubscribe anytime)
• Security and compliance notifications

Data Security

Protection Measures

We implement multiple layers of security:

• Encryption at rest and in transit using industry-standard protocols
• Regular security audits and penetration testing
• Access controls and authentication requirements
• Regular backups and disaster recovery procedures

Data Retention

We retain data as follows:

• Account information: Until account deletion
• Redirect configurations: Until you delete them
• Analytics data: 7-90 days depending on your plan
• Access logs: Up to 30 days for security purposes

Sharing and Third Parties

Service Providers

We work with third-party service providers who assist us in:

• Cloud hosting and infrastructure (Google Cloud)
• Payment processing (Stripe)
• Authentication (Firebase)
• Analytics and performance monitoring

Legal Requirements

We may disclose your information when required by law, such as:

• Compliance with legal processes
• Protection of our rights and property
• Investigation of wrongdoing or security incidents
• Protection of user safety or public safety

Your Rights and Choices

Data Subject Rights

You have the right to:

• Access your personal data
• Update incorrect information
• Delete your account and associated data
• Export your data in a portable format
• Opt out of marketing communications

Account Management

You can manage your data through:

• Your account settings in the dashboard
• Deleting individual redirects and domains
• Downloading your data via export features
• Contacting support for account deletion requests

Cookies and Tracking

Essential Cookies

We use essential cookies for:

• Maintaining your authentication session
• Remembering your preferences
• Providing core functionality

Analytics Cookies

We may use analytics to understand usage patterns. You can control these through your browser settings.

International Data Transfers

Your data may be processed in servers located outside your country. When transferring data internationally, we ensure appropriate safeguards are in place to protect your information.

Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete it immediately.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@klq.to